Open Skills Education (OSE™)

Open Skills Education (OSE™) is a global skills equity framework

Train the Trainer Course Outline at Kenya Coffee School and Barista Mtaani

Module 1: Designing and Preparing for a Training Session

  • Basic Steps in Training Design
  • Conducting a Training Needs Analysis
  • Writing SMART Objectives
  • Developing a Comprehensive Training Plan
  • Organising Presentation Material for Your Audience
  • Choosing Effective Training Methods
  • Using Visual Aids and Technology

Module 2: Effective Communication Skills

  • Understanding the Communication Process
  • Assertive vs. Passive and Aggressive Communication
  • Overcoming Communication Barriers
  • Techniques for Effective Speaking
  • Active Listening and Improving Listening Skills
  • Presenting with Confidence and Influence

Module 3: Engaging the Audience

  • Techniques to Grab and Maintain Attention
  • Reading and Responding to Audience Reactions
  • Deploying Interactive Activities
  • Facilitating Knowledge Retention
  • Managing Group Dynamics and Interaction

Module 4: Questioning and Feedback Techniques

  • Introduction to Effective Questioning Techniques
  • Types of Questions: Open, Closed, Probing, etc.
  • Encouraging Participation and Critical Thinking
  • Providing Constructive Feedback
  • Receiving and Implementing Feedback

Module 5: Facilitation and Group Work

  • Principles of Effective Facilitation
  • Tuckman’s Stages of Group Development
  • Forming, Storming, Norming, Performing, Adjourning
  • Strategies for Managing Group Work
  • Facilitating Collaboration and Engagement

Module 6: Managing Training Sessions and Unforeseen Circumstances

  • Starting and Ending a Training Session
  • Beating Last-Minute Nerves
  • Structuring the Closing and Delivering Closing Remarks
  • Evaluating Training Effectiveness
  • Improvising and Thinking on Your Feet
  • Handling Delays, Technology Failures, and Difficult Audiences

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