Kenya Coffee School & Barista Mtaani
Coffee Apprenticeship / Entrepreneurship / Customer Service
#OSE | Open Skills Education
Delivered by Kenya Coffee School in collaboration with Barista Mtaani, this module blends hands-on apprenticeship, business thinking, and world-class customer service to prepare learners for real jobs and successful coffee enterprises.
What you’ll learn
- Coffee Apprenticeship: on-the-job learning in cafés, roasteries & training labs
- Workplace Skills: professionalism, teamwork, time management & ethics
- Entrepreneurship Basics: idea validation, costing, pricing & business models
- Café Operations: menu design, inventory, workflow & basic accounting
- Customer Service Excellence: communication, hospitality & service recovery
- Brand & Experience: storytelling, consistency & customer loyalty
- Career Pathways: employment readiness, freelancing & business growth
Who it’s for
- Youth entering the coffee industry
- Baristas seeking career growth
- Aspiring café & coffee business owners
- Anyone passionate about service and enterprise
Why Open Skills Education?
- Learn by doing, not theory alone
- Job-ready and business-ready skills
- People-centered approach to coffee service
Open to all. Learn on the job. Build the business. Serve with heart.
📞 0707503647 | 0704375390
Great coffee businesses grow from skilled hands, smart ideas, and exceptional service.